On the app page, scroll down to the System Requirements section. Step 2: Use the search bar at the top to look for the Quick Assist app. Step 1: Click on the search icon on the Taskbar, type in microsoft store, and press Enter. If you’re using Quick Assist for the first time, check whether or not your system meets the minimum requirements for the Quick Assist app to work. Check System Requirements for Quick Assist We’ve listed a few troubleshooting tips to get the Quick Assist to work again. The rest if pretty self explanatory.If you can’t seem to give or receive support because Quick Assist isn’t working, then you’re at the right place.

If you’re going to GET assistance, enter the code given to you and share your screen.

If you intend to GIVE assistance, you’ll be given another window with a code to give to the person you want to help.

To start Quick Assistance press the CTRL+WINDOWS+Q keys on your keyboard.įrom here, a dialog is displayed giving you a choice to GET or to GIVE assistance. The person receiving assistance is not required to authenticate.

No special permissions or setup required other than the person giving assistance needs a Windows account. Quick Assist is a Windows 10 feature that lets you give assistance to other users or receive assistance from other users. Windows Quick Assist is more like TeamViewer or GoToAssist and very ease to use. Are you familiar with Windows Quick Assist? Windows already had Remote Assistance which can typically require special permissions or setup to work.

Quick assist desktop app